We
welcome all our users and would like
to share the Terms and Conditions
of Use with you.
Any services provided
by and on Dexter Travel Solutions
PVT LTD are subject to the following
Terms and Conditions (henceforth T&C
). If you use this website it is deemed
that you agree to all the terms and
conditions that follow. There may
be additional terms for particular
features provided. Please click on
the link other terms to review these.
In the event that there are any inconsistencies
between T&C here and any additional
terms, T&C will prevail.
On our site you will find valuable
traveler information, search for and
find travel and travel related products
and services as displayed that you
may book and buy online or offline
from Dexter Travel Solutions PVT LTD.
Dexter Travel Solutions PVT LTD is
not the end travel product / travel
service provider and hence is not
directly responsible for the end delivery
of the travel products and services
being offered on the portal. Our aim
is to make your search easy and accurate
and to enable you to book and buy
travel products and services conveniently
through us.
The final delivery of the product
/ service lies with the end service
provider (ie. Airline, Hotel, Cruise
Line etc.) and Dexter Travel Solutions
PVT LTD disclaims all responsibility/
liability for the same.
1. Right
to Review and Amend etc.
Dexter Travel Solutions PVT LTD has
the right to review these terms and
conditions and modify and/or change
and update the same. Notice of such
changes/modifications will be given
pursuant to Clause 16
2. Duration
These terms and conditions, as amended
from time to time, will apply for
the duration that you use the website.
3.
Member Information
On registration with Dexter Travel
Solutions PVT LTD, you shall bind
yourself to provide true and accurate
and complete information in both optional
and mandatory categories as required
in the registration form or elsewhere.
Dexter Travel Solutions PVT LTD has
the right to disallow you to transact
on site if and when it has reason
to believe that the information provided
by you is incorrect, inaccurate or
incomplete.
We respect the need for securing the
information you provide and all such
information is protected and used
by us as per our Privacy Policy .
This privacy policy binds only Dexter
Travel Solutions PVT LTD, its affiliates,
employees and any third parties that
Dexter Travel Solutions PVT LTD deals
with to provide any or all of the
services rendered. Therefore you are
advised to review and satisfy yourself
as to the privacy policy of any associates
where your personal information is
requested.
4.
User Account, Password, Security
You will be required to choose a username
and a password to enable use of your
account. Keeping the username and
password confidential and secure from
misuse is entirely your responsibility.
Any transaction (as defined above)
or use or activity from your account,
giving rise to any liability, monetary
or legal or otherwise, are your responsibility.
Where you have reasons to suspect
that there may have been unauthorized
use of your account or any breach
of security you must immediately inform
Dexter Travel Solutions PVT LTD. Dexter
Travel Solutions PVT LTD will not
be responsible, under any circumstances
whatsoever, for any losses that are
incurred due to any misuse of your
account by another, with or without
your consent or knowledge or by yourself.
You must ensure that you exit your
account when you end your visit to
Dexter Travel Solutions PVT LTD.
Also if any losses are incurred by
Dexter Travel Solutions PVT LTD or
any other person due to misuse of
your account by another it will be
your responsibility and at your cost.
5.
Legal Capacity
To transact you must have the legal
capacity to enter into this agreement
(i.e. You are above 18 years of age
and are of sound mind ). Dexter Travel
Solutions PVT LTD does provide services
that may well be availed by children/minors.
If you allow children to use your
account it will be your responsibility
to monitor their use and liability
will be yours in the event that there
is breach of this T&C.
6.
Proprietory Rights of Dexter Travel
Solutions PVT LTD and Restrictions
on Use
Subject matter - Information, not
in the public domain; software made
available to use and/ or download;
any name, symbol, device, phrase,
sound, colour used as a distinguishing
Mark to identify goods and/or services;
any photograph, design, video clips,
writings, illustrations, music, sound,
found on the website.
The portal and its logo are registered
trademarks.
Your use of the subject matter is
restricted. You may not copy, reproduce,
distribute, republish, down load,
display or post (electronically or
otherwise), transmit, record, reproduce
without the prior written consent
of the owner.
7.
Restricted Use of Site
You are being given a limited license
to use the site. It is a license to
make personal use of it. You may not
modify the site or any part thereof.
The site or its contents may not be
used for commercial purposes. The
site or any portion thereof may not
be reproduced/copied or otherwise
exploited for the commercial purpose.
However you have the restricted right
to download and print subject matter
from this website for the limited
purpose of using this website for
a transaction/placing an order or
other non-commercial and personal
use.
Any breach of this term shall give
Dexter Travel Solutions PVT LTD the
right to terminate this limited, non-exclusive
license.
8.
Manner of Use
You may not use this site to transmit
in anyway or post or upload any material
or content.
. that may be obscene, illegal, defamatory,
abusive, vulgar or otherwise objectionable
or
. that may bring disrepute to the
site and harm its business and or
credibility and goodwill.
. that infringes a third party's intellectual
property rights or contractual rights.
. that may hinder the services on
the site in anyway.
9.
Links
There are links to other websites
on this site and these other sites
are outside the control of Dexter
Travel Solutions PVT LTD. You agree
that Dexter Travel Solutions PVT LTD
will not incur any liability for any
loss or damage that you may incur
due to using any service on that link
or any transaction entered into on
that other site. The fact that Dexter
Travel Solutions PVT LTD has agreed
to have that link on its site does
not imply any assurances or guarantees
as to the quality and nature of goods
and services being provided by that
other site.
10.
Indemnity
You agree to indemnify and hold Dexter
Travel Solutions PVT LTD and its subsidiaries,
affiliates, officers, agents, and
employees, harmless from any claim
or demand, litigation costs, made
by any third party due to or arising
out of the Content you submit, post
to or transmit through the Service,
your use of the Service, your connection
to the message board and communication
areas or your violation of the T&C,
or your violation of any rights of
any other party.
11.
Termination
i) Dexter Travel Solutions PVT LTD
has the right to disallow you from
booking and/ or buying any products
on the site; it may terminate or stall
your account or use of the service
at its sole discretion .
ii) It may remove
and discard any content within the
Service, for any reason, including,
without limitation, for lack of use,
without notice.
iii) Any actions
on your behalf that violates or is
inconsistent with the letter or spirit
of the TAC will also make your account
liable to be terminated. However you
will be bound to clear all demands,
if any, outstanding in your account.
iv) Dexter Travel
Solutions PVT LTD may also, in its
sole discretion and at any time, without
notice, discontinue providing the
service or any part thereof.
v) You agree that
in the event that Dexter Travel Solutions
PVT LTD exercises its discretion under
the provisions of TAC to terminate
your account or any service provided
by it such termination is effective,
without incurring any liability and
without any obligation on the part
of Dexter Travel Solutions PVT LTD
to give prior notice.
vi) The effect of
the termination can be immediate deletion
of your account and denial of access.
Further all other data and files in
your account may also be deleted.
12.
Disclamiers
Dexter Travel Solutions PVT LTD is
the travel facilitator. However, it
is not the end travel product or service
provider itself and hence is not responsible
in any manner whatsoever for any deficiency,
delay, defect, error or any other
shortcomings in the travel goods and
services provided. Dexter Travel Solutions
PVT LTD disclaims all responsibility/
liability for the same.
You may transact if you expressly
acknowledge and agree that:
- your use of the services on the
website or of the website in any manner
is at your own risk.
- the site is provided
by Dexter Travel Solutions PVT LTD
on an "as is" and "as
available" basis.
- to the fullest
extent permitted by applicable law,
Dexter Travel Solutions PVT LTD and
its associates and affiliates, expressly
disclaims all warranties, conditions
and other terms of any kind, whether
express or implied as to the operation
of the site or the information, materials,
products, services included on this
site.
- to the fullest
extent permitted by applicable law,
Dexter Travel Solutions PVT LTD expressly
disclaims all warranties, express
or implied including, but not limited
to any implied term of merchantability,
satisfactory quality, fitness for
a particular purpose and any term
as to the provision of services to
a standard of reasonable care and
skill or as to non-infringement of
any intellectual property right.
- No warranty or
representation on behalf of Dexter
Travel Solutions PVT LTD, its associates
and affiliates is given that: the
quality of any products, services,
information, or other material purchased
or obtained by you through the site
or any services provided by or on
the site will meet your expectations,
the site and /or any services provided
by it will meet your requirements,
the service will be without interruptions,
always timely and secure or free from
all errors, the results that may be
obtained from the use of the site
or any service provided by it will
be accurate or reliable, any errors
in the software will be corrected.
- Any material/contents downloaded
or otherwise obtained through the
use of the site is done at your own
discretion and risk. Dexter Travel
Solutions PVT LTD and/or its associates
and affiliates do not warrant that
this site, its servers, or any mail
sent from Dexter Travel Solutions
PVT LTD will not have viruses or harmful
components.
If any damage is caused to your computer
system and any losses accrue it will
not be the responsibility of Dexter
Travel Solutions PVT LTD.
You will be solely responsible for
any damage to your computer system
or loss of data that results from
the download of any such material.
Dexter Travel Solutions PVT LTD, its
associates and affiliates cannot guarantee
the accuracy, integrity or quality
of any contents. It is a possibility
that you may be exposed to contents
that are offensive, indecent or objectionable.
Advice or information, whether oral
or written, obtained by you from the
portal or through or from the service
shall not create any warranty or other
obligation not expressly stated in
the T &C.
Disclaimers for Individual
Services on Dexter Travel Solutions
PVT LTD. com
13.
Limitation of Liability
You expressly acknowledge and agree
that Dexter Travel Solutions PVT LTD
shall not be liable for any direct,
indirect, incidental, special, consequential
or exemplary damages, including but
not limited to, damages for loss of
profits, goodwill, use, data or other
intangible losses (even if Dexter
Travel Solutions PVT LTD has been
advised of the possibility of such
damages), resulting from :
. the use or the inability to use
the site or any service provided by
it;
. the cost of procurement of substitute
goods and services resulting from
any goods, data, information or services
purchased or obtained or messages
received or transactions entered into
through or from the service;
. unauthorized access to or alteration
of your transmissions or data;
. statements or conduct of any third
party on the service; or
. any other matter relating to the
site.
. the failure of Dexter Travel Solutions
PVT LTD to perform their obligations
under this contract where such failure
is due to a force majeure event..
14.
Applicable Law/Jurisdiction
Jurisdiction for any disputes arising
from and related to this contract
shall be in chennai for those raised
by the user and concurrently with
chennai the geographical location
of the user for disputes raised by
Dexter Travel Solutions PVT LTD. The
applicable law shall be that of India
irrespective of the conflict of laws.
15.
Amendments to T&C
Dexter Travel Solutions PVT LTD may
amend this agreement on an as-needed
basis by placing an update of this
posting, and your continued use of
the services following each updated
posting shall be your acceptance of
any such modification. Furthermore
it is your responsibility to monitor
the Terms and Conditions page of Dexter
Travel Solutions PVT LTD regularly
to determine whether the Terms and
Conditions have been modified. If
you do not agree with the T&C
of Dexter Travel Solutions PVT LTD,
or any modifications thereof to this
agreement you must immediately stop
using Dexter Travel Solutions PVT
LTD services. 16.
Entire Agreement
This agreement represents the entire
agreement between the parties subject
to the right of the portal to amend/delete/modify
the contract under this agreement.
Terms and conditions for Booking your holiday through Dexter Holidays
Eligibility:-
Persons fulfilling the criterion set by relevant provisions of law relating to foreign exchange in India and Rules, Regulations and Guidelines issued by the Reserve Bank of India, whose passport is valid for at least six months subsequent to the date of departure of the tour.
WHERE TO BOOK:-
You can book your Tour Package through email or by visiting the Registered Office address of Dexter Holidays. You can also book in the Associated Office address given in our web site.
CONFIRMATION AMOUNT :-
You are requested to carefully read the Terms and conditions given along with the Itinerary of your Tour Package sent by Dexter Holidays. Once you approve the itinerary you have to send a approval mail confirming the tour package. Then you have to pay a non-refundable and interest free booking confirmation amount of Rs5000 per person. The said confirmation amount will be adjusted towards the cost of the holiday. In the event of cancellation of the holiday by the passenger after the payment of non-refundable confirmation amount for any reason whatsoever or failure to pay the entire holiday cost, the said confirmation amount stand forfeited.
1. You must produce your/ all the holiday participant’s original passport(s) when you book your holiday with us.
2. Cheques/ Demand Drafts/Bank transfers must be made payable to “Dexter Travel Solutions Pvt., Ltd” only.
You will receive an Official receipt from Dexter Holidays for the amount paid.
BALANCE PAYMENT :-
Within 7 days of you paying the confirmation amount you must pay the balance tour cost.
Your travel documents and airline tickets can be released only after receipt of Full and final payment. Delay in adhering to the final date advised to you for full payment will result in the cancellation of your seat on the tour and levy of Cancellation Charges. Hence the balance payment has to reach us as per the schedule mentioned.
TRAVEL DOCUMENTS:-
It is your responsibility to hold valid Travel Documents such as Passports, Visas,and confirmed air tickets to be able to travel on the Holiday. Each passenger should hold a passport valid for a period of at least 6 months from the date of travel.
VISA:-
It is mandatory, convenient and safe to have the VISA clearance obtained by Dexter from the concerned Consulates/ Authorities on your behalf. Please note that it is totally at the discretion of the concerned Consulates/ Autorities to grant or reject your visas after you have submitted the relevant documents. Dexter Travel Solutios Pvt Ltd will not be held responsible for rejection of visas. We request you to submit the relevant documents within the stipulated time as informed to you at the time of paying the confirmation amount, thereby ensuring the issuance of correct visas and timely compliance of the Visa formalities required for the holiday you have booked. The cost of processing these visas will be included in the holiday price.
URGENT VISA FEES:-
All your documents for processing your visas must reach us well in advance prior to your departure date. Failure to do so would attract Urgent Visa Fees of Rs 1000 per person. However, payment of Urgent Visa fee does not guarantee issuance of Visa.
TRAVEL INSURANCE:-
It is extremely important for you to be in possession of valid Overseas Travel Insurance for the duration of your tour. Dexter Holidays will be arranging you Travel Insurance. The cost of Travel Insurance premium will be paid to the Insurance Company by Dexter Holidays.
In cases of errors in the insurance policy or non- receipt of the insurance policy along with final travel documents, please immediately contact the company/agent from where you had booked your tour and get the same corrected/issued, as the company cannot be held liable for anything happening on the tour due to absence of valid travel insurance cover.
AMENDMENTS:-
After the initial confirmation booking on a particular tour and relative services, in the event of any amendment you wish to make; such as change of destination, change of departure date, addition or deletion of services,change in passenger numbers or such other change you will need to make a written request through email or in person and obtain an acknowledgement on the same from our Sales/operations Officer. The amendment may invite further cost which will have to be borne by you. Futher such requests are accepted by us subject to availability.
HANDOVER OF DOCUMENTS:-
After receipt of your full and final payment, you will be delivered our docket containing, Air Ticket, Travel insurance, Final Voucher + lists of services you are entitled to on the tour. You will be provided with a briefing sheet containing important/emergency contact details for your use. Ensure that you are carrying the above documents and your passport with all necessary visa endorsements before leaving on your tour.
AIRLINE – CHANGE IN RESERVATION FEE:-
It is very important to confirm your retirn travel prior to your departing from India. Please note that Dexter Holidays shall not be liable or responsible for confirmation of travel on any other date other than the specified travel date. Any change in the date of the travel has to be dealt by the passenger at his own risk and with the airline directly.
SURCHARGES:-
Dexter reserves the right to incorporate room surcharge during peak season months or during trade fair period, if applicable by respective hotels in certain destinations. The surcharged amount will be indicated during confirmation of the bookings.
CANCELLATIONS:-
If circumstances make you cancel your Holiday, the cancellation must be intimated to us in writing. As per the booking conditions of the Holidays we are constrained to levy the cancellation charges as applicapable.
Dexter reserves the right to cancel any holiday prior to your departure, without assigning any reason. Under such circumstances monies paid by you will be fully refunded forthwith in Indian Rupees currency only but no compensations are payable.
REFUNDS:-
There is NO REFUND payable for any Unutilised Services(e.g. Meals, Entrance Fees, Optional Holidays, Hotels, Sightseeing, etc.,)
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